The unique identifier of the staff member associated with the call (e.g., "d290f1ee-6c54-4b01-90e6-d701748f0851").

The unique identifier of the client involved in the call (e.g., "d290f1ee-6c54-4b01-90e6-d701748f0851").

The phone number the call originated from, in E.164 format (e.g., "+14155550148").

The phone number the call was directed to, in E.164 format (e.g., "+14155550901").

The direction of the call. Must be one of the allowed enum values: INBOUND (incoming call to the business) or OUTBOUND (outgoing call from the business). Values are case-sensitive and must be uppercase (e.g., "INBOUND").

The status of the call. Must be one of the allowed enum values: INCOMING_CALL (call is ringing), ANSWERED_BY_STAFF (staff picked up), MISSED (no one answered), ANSWERED_BY_CALLS_PROVIDER (handled by provider IVR), MISSED_CALL_HANDLED (missed call was followed up), VOICEMAIL_RECEIVED (caller left a voicemail). Values are case-sensitive and must be uppercase (e.g., "MISSED").

The price rate of the call as a string value (e.g., "0.05"). Pass "0" for free calls. Must be a string, not a number.

The total price of the call as a string value (e.g., "1.50"). Must be a string, not a number.

The voice call provider. Currently only VONAGE is supported. Values are case-sensitive and must be uppercase (e.g., "VONAGE").

A unique source identifier for the call from the provider system (e.g., "call-src-001").

A text summary of the call content (e.g., "Client called to ask about their account balance").

Link to an external application page with additional details about the call (e.g., "https://example.com/call-details").

The name of the external application that originated or manages the call.

The unique identifier of the call recording associated with this voice call.

An external unique identifier for the call from the provider system (e.g., "ext-call-001").

The unique identifier of the staff member who handled or followed up on the call.