Permissions List & Defaults

supported permissions

The following list holds all of our system permission categories and included permissions

CategoryTitleDescriptionUnique Code
ClientsClients-clients.manage
Manage all clientsCan manage all clients (if disabled, user can only manage assigned clients)clients.all_clients.manage
Can access all clients activitiesCan access activities on unassigned clients as collaboratorclients.all_activities.manage
Access all client activityCan view all activity of assigned clients (if disabled, can only view their own activity with assigned clients)clients.collaborated_activities.manage
Client conversationsCan view the conversation tab in the client cardclients.client_conversations.manage
Full access to client infoCan edit all information and perform bulk actions. (if disabled can only edit information, except tags and opt-in value)clients.contacts_extended.manage
Client ViewsCan manage clients' page viewsclients.client_views.manage
View/Edit EmailCan access client’s emailclients.client_email.manage
View/Edit NameCan access client’s nameclients.client_lastname.manage
View/Edit PhoneCan access client’s phoneclients.client_phone.manage
DeleteCan delete clientsclients.contacts.delete
Export ClientsCan export clientsclients.clients_list.export
Business ManagementBusiness Management-business_management.manage
SettingsCan access the setting pagebusiness_management.settings.manage
View StaffCan view staff membersbusiness_management.staff.view
Manage StaffCan create/edit staff membersbusiness_management.staff.manage
Manage PlansCan manage plansbusiness_management.plans.manage
Install AppsCan install appsbusiness_management.apps.install
Purchase AppsCan purchase appsbusiness_management.apps.manage
Onboarding checklistCan view and manage the onboarding checklistbusiness_management.onboarding_checklist.manage
Edit Business ThemeCan change the business color theme and logobusiness_management.theme.manage
PaymentsPayments-payments.manage
SettingsCan change payment settingspayments.settings.manage
RefundCan refund clients for their paymentspayments.refund.manage
Manage PackagesCan manage packages assigned to clientspayments.packages.manage
Save card detailsCan save card detailspayments.credit_cards.manage
Client PaymentsCan manage payments made by clientspayments.client_payments.manage
CouponsCan view coupons grantedpayments.coupons.view
ExportCan export the list of payments made by clientspayments.client_payments.export
Export EstimatesCan export estimatespayments.estimates.export
Export InvoicesCan export invoicespayments.invoices.export
DocumentsDocuments-documents.manage
CampaignsCampaigns-campaigns.manage
ReportsReports-reports.manage
Online PresenceOnline Presence-online_presence.manage
ListingsCan access listingsonline_presence.listings.manage
SocialCan access socialonline_presence.social.manage
Yext notificationsCan access yext notificationsonline_presence.yext_notifications.manage
Business ManagementManage AdminsCan manage admin accountsbusiness_management.admin_account.manage

Default Permission Assignments per role

The following is a list of permissions and their default assignment for each of our system roles.

CategoryTitleAdmin (Owner)AdminManagerMarketingCollaboratorUser
ClientsClientsVVVVVV
Manage all clientsVVVVV-
Can access all clients activitiesVVV-V-
Access all client activityVVV-V-
Client conversationsVVV---
Full access to client infoVVVV--
Client ViewsVVV---
View/Edit EmailVVVVV-
View/Edit NameVVVVV-
View/Edit PhoneVVVVV-
DeleteVVV---
Export ClientsVV----
Business ManagementBusiness ManagementVVVVV-
SettingsVVVV--
View StaffVVV-V-
Manage StaffVV----
Manage PlansVV----
Install AppsVVV---
Purchase AppsVVV---
Onboarding checklistVV----
Edit Business ThemeVV----
PaymentsPaymentsVVVVVV
SettingsVVV---
RefundVVV---
Manage PackagesVVVVVV
Save card detailsVVV-VV
Client PaymentsVVV-VV
CouponsVVVV--
ExportVVV---
Export EstimatesVV--V-
Export InvoicesVV--V-
DocumentsDocumentsVVVVVV
CampaignsCampaignsVVVV--
ReportsReportsVVV---
Online PresenceOnline PresenceVVVV--
ListingsVVVV--
SocialVVVV--
Yext notificationsVVVV--
Business ManagementManage AdminsV-----