Permissions List & Defaults

supported permissions

The following list holds all of our system permission categories and included permissions

CategoryTitleDescriptionUnique Code
ClientsClients

clients.manage
Manage all clientsCan manage all clients (if disabled, user can only manage assigned clients)clients.all_clients.manage
Can access all clients activitiesCan access activities on unassigned clients as collaboratorclients.all_activities.manage
Access all client activityCan view all activity of assigned clients (if disabled, can only view their own activity with assigned clients)clients.collaborated_activities.manage
Full access to client infoCan edit all information and perform bulk actions. (if disabled can only edit info, except tags and opt-in value)clients.contacts_extended.manage
Client ViewsCan manage clients' page viewsclients.client_views.manage
View/Edit EmailCan access client’s emailclients.client_email.manage
View/Edit NameCan access client’s nameclients.client_lastname.manage
View/Edit PhoneCan access client’s phoneclients.client_phone.manage
DeleteCan delete clientsclients.contacts.delete
Export ClientsCan export clientsclients.clients_list.export
Business ManagementManage account & settingsManage staff members, subscriptions, and business settingsaccount.manage
Access business settingsCan view main business settings page in addition to their staff settingsaccount.settings.manage
Access staff settingsCan create, edit and disable staff membersaccount.staff.manage
Access staffCan perform actions for other staff members and view their calendarsaccount.staff.view
Manage plansCan make changes to business subscription plansaccount.plans.manage
Install appsCan install apps from the app marketaccount.apps.install
Purchase appsCan purchase apps from the app marketaccount.apps.manage
Access business info settingsCan view and edit Business Info settingsaccount.theme.manage
Manage AdminsCan manage admin accountsaccount.admin_account.manage
Business Management

account.manage
SettingsCan access the setting pageaccount.settings.manage
View StaffCan view staff membersaccount.staff.view
Onboarding checklistCan view and manage the onboarding checklistaccount.onboarding_checklist.manage
PaymentsPayments

payments.manage
Manage client paymentsCan view and take payments from clients (If disabled, Payments menu and key features are hidden)payments.client_payments.manage
Export payments receivedCan export report of payments receivedpayments.client_payments.export
Export estimatesCan export estimatespayments.estimates.export
Export invoicesCan export report of payment requestspayments.invoices.export
RefundCan refund clientspayments.refund.manage
SettingsCan view and edit Payment settings and Billing & Invoicing settings (requires business settings access)payments.settings.manage
Manage PackagesCan create and edit packagespayments.packages.manage
CouponsCan create and apply couponspayments.coupons.manage
Save Card DetailsCan store cards on filepayments.credit_cards.manage
DocumentsDocuments

documents.manage
CampaignsMarketingCan create and send email & SMS marketing campaignscampaigns.manage
ReportsReportsCan view reports containing key business datareports.manage
Online PresenceOnline PresenceCan view, manage, and update online presenceonline_presence.manage

Default Permission Assignments per role

The following is a list of permissions and their default assignment for each of our system roles.

CategoryTitleAdmin (Owner)AdminManagerMarketingCollaboratorUser
ClientsClientsVVVVVV
Manage all clientsVVVVV

Can access all clients activitiesVVV

V

Access all client activityVVV

V

Client conversationsVVV



Full access to client infoVVVV


Client ViewsVVV



View/Edit EmailVVVVV

View/Edit NameVVVVV

View/Edit PhoneVVVVV

DeleteVVV



Export ClientsVV




Business ManagementBusiness ManagementVVVVV

SettingsVVVV


View StaffVVV

V

Manage StaffVV




Manage PlansVV




Install AppsVVV



Purchase AppsVVV



Onboarding checklistVV




Edit Business ThemeVV




PaymentsPaymentsVVVVVV
SettingsVVV



RefundVVV



Manage PackagesVVVVVV
Save card detailsVVV

VV
Client PaymentsVVV

VV
CouponsVVVV


ExportVVV



Export EstimatesVV


V

Export InvoicesVV


V

DocumentsDocumentsVVVVVV
CampaignsCampaignsVVVV


ReportsReportsVVV



Online PresenceOnline PresenceVVVV


Business ManagementManage AdminsV