Event triggered each time a staff member navigates into the conversation page
Conversation read subscribes example:
curl --location --request POST '/platform/v1/webhook/subscribe' \
--header 'Authorization: "Bearer API_TOKEN"'\
--header 'Content-Type: application/json' \
--data-raw '{
"event": "conversation/read",
"target_url": "URL"
}'
Conversation read payload example:
{
"entity_name": "conversation",
"event_type": "read",
"data": {
"matter_uid": "19er6ty2p62jzhp2",
"updated_at": "2023-05-08T14:39:19+00:00",
"business_uid": "956u1b78bgrtz72f",
"contact_uid": "0nljm8e3abc3zy0g"
}
}