The unique identifier of the staff member associated with the call (e.g., "d290f1ee-6c54-4b01-90e6-d701748f0851").

The unique identifier of the client involved in the call (e.g., "d290f1ee-6c54-4b01-90e6-d701748f0851").

The phone number the call originated from, in E.164 format (e.g., "+14155550148").

The phone number the call was directed to, in E.164 format (e.g., "+14155550901").

The direction of the call. Must be one of the allowed enum values: INBOUND (incoming call to the business) or OUTBOUND (outgoing call from the business). Values are case-sensitive and must be uppercase (e.g., "INBOUND").

The status of the call. Must be one of the allowed enum values: INCOMING_CALL (call is ringing), ANSWERED_BY_STAFF (staff picked up), MISSED (no one answered), ANSWERED_BY_CALLS_PROVIDER (handled by provider IVR), MISSED_CALL_HANDLED (missed call was followed up), VOICEMAIL_RECEIVED (caller left a voicemail). Values are case-sensitive and must be uppercase (e.g., "MISSED").

The price rate of the call as a string value (e.g., "0.05"). Pass "0" for free calls. Must be a string, not a number.

The voice call provider. Currently only VONAGE is supported. Values are case-sensitive and must be uppercase (e.g., "VONAGE").

A unique source identifier for the call from the provider system (e.g., "call-src-001").

An external unique identifier for the call from the provider system (e.g., "ext-call-001").

The unique identifier of the business to which the call belongs (e.g., "d290f1ee-6c54-4b01-90e6-d701748f0851").