API Reference

Create a new AISmartReply

post
https://api.vcita.biz/v3/ai/ai_smart_replies

Overview

Generate a new, on-demand, smart reply between a business and a client. For example, when a user wants to edit their own reply text, provide custom instructions, or modify a previously-generated AI reply.

Available for Staff tokens

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Body Params
string
required

The unique identifier of the associated matter

string
Defaults to prmpt-smart-reply-00001

The unique identifier of the user input reference. If not provided, defaults to 'prmpt-smart-reply-00001'

string
required

The unique identifier of the client

string

Optional custom instructions to guide the AI reply generation

Responses

400

Invalid request parameters

401

Unauthorized

403

Forbidden

500

Internal Server Error - AI smart reply generation failed. This can occur when the AI agent fails to generate a response (e.g., no output generated, processing errors). This is expected behavior for certain edge cases.

Updated 3 months ago

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Response
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application/json

Updated 3 months ago