API Reference

Update a Business Communication Session

put
https://api.vcita.biz/business/communication/sessions/

Overview

Activating/deactivating an existing session. Available for Staff, App, and Directory tokens.

Note: Sessions follow an async webhook-based lifecycle. Sessions require an active channel (activated via webhook) and are themselves activated asynchronously via webhook callback from the communication-gw.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Path Params
string
required
Body Params
string
enum

AI routing status. Only the AI receptionist app may set ai_released; source channel apps must not set this field.

Allowed:
string
enum

Session lifecycle status. Source channel apps use this field to activate, deactivate, or delete the session.

Allowed:
Responses

Updated 2 months ago

Language
Credentials
Bearer
JWT
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated 2 months ago